Frequently Asked Questions
Find answers about our lighting collections, delivery, returns, installation, product details, and customer support.
What does ZYVORAN Lighting Atelier sell?
ZYVORAN Lighting Atelier offers a curated selection of luxury lighting, including bulbs, ceiling lights, floor lamps, outdoor lighting, switches, table lamps, and wall lights.
Do you manufacture your own lighting fixtures?
We are a small independent lighting shop. We carefully select and present our catalogue, choosing pieces for their design, materials, quality of light, and suitability for refined interiors.
Where are you based?
ZYVORAN Lighting Atelier is based in the United Kingdom. Our lighting collection is selected for customers looking for elegant, high-quality fixtures for residential and hospitality interiors.
Do you offer UK delivery?
Yes. We offer free UK delivery on every order. In-stock items are dispatched from our UK fulfilment partner within 1–3 working days, fully tracked. See our Shipping Policy for full details.
Do you offer international delivery?
International delivery is available to supported destinations. Enter your delivery address at checkout to see the shipping options and charges available for your order.
How can I track my order?
Once your order has been shipped, you will receive tracking information by email so you can follow your delivery.
Are your lights suitable for UK homes?
Our products are selected for use with UK mains and standard UK circuits. All electrical fixtures should be installed by a qualified electrician.
Do I need an electrician to install my lighting?
Hardwired ceiling lights, wall lights and switches should be installed by a qualified electrician. Plug-in lamps do not normally require hardwiring; always follow the instructions supplied with the product.
Can I return an item?
We offer 28-day change-of-mind returns, subject to the conditions in our Refund Policy. Contact us before sending an item back so we can provide the correct return instructions.
What should I do if my item arrives damaged?
Please contact us as soon as possible with your order details and clear photos of the damaged item and packaging. Our team will review the issue and assist you with the next steps.
Do you offer trade or commercial discounts?
Yes. We welcome enquiries from interior designers, architects, developers, and commercial clients. Please contact us to discuss trade pricing, project specification, or larger orders.
How do I choose the right light for my room?
Consider the room size, ceiling height, existing finishes, desired atmosphere, and the purpose of the light. Ceiling lights provide impact, wall lights add depth, table lamps create warmth, and floor lamps help soften larger spaces.
Still have a question?
Whether you need help choosing a fixture, checking product details, or planning lighting for a project, we are here to help.
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